. ArchitecJewel Tile - Frequently Asked Questions. Q: What is ArchitecJewel Tile? A: ArchitecJewel Tile is an exclusive high end, one of a kind tile product made from genuine Turquoise, Coral, and other semi-precious gemstone. We get our rough Turquoise material directly from the Kingman Turquoise Mine located in Kingman, Arizona. Q: Who is currently showing your product? A: Our biggest client is Ann Sacks Tile & Stone. They are showcasing our product under the name “ Asteria Collection” in their 20 plus national showrooms. We also have some small independent dealers as well. Q: Is this real Turquoise, Coral, and other semi-precious gemstone? A: Yes, we get our natural rough material from Kingman Arizona and other sources around the world. Q: How is this product different from Turquoise used for jewelry? A: Our gemstone product is a mix of colors and qualities, to show the spectrum of colors as they naturally occur in the ground. If we tried to color grade for one particular color and matrix, the product would look manufactured. Q: How durable is your product, will it scratch? A: Our product is very durable if installed correctly and maintained properly. Keep in mind that this is semi precious gemstone and not granite. It can be scratched. Q: What if it gets scratched, can it be repaired? A: Yes, the scratch can be sanded out with a micro fine wet sanding paper and then buffed to its original luster. Q: How do I take care of this product? A: Clean as required using a mild detergent. No harsh chemicals, abrasives or ammonia products. You can use a lemon furniture polish or wax for additional protection. Q: What is the recommended use of your product? A: Our product can be used for a variety of installations. Some include walls, backsplashes, archways, floors, furniture, vessel sinks, accents and more. When used on floors, installation should be in low traffic and soft use areas such as powder rooms and bath areas. NOT recommended for pools or fountains. Q: What sizes are available? A: We can produce any size that you require between _ “x _” to 18”x18”. We do mosaics in many sizes. We are a custom shop and encourage our customers to be creative. Q: What is you normal delivery time? A: Typically 4-6 weeks is sufficient time to produce and ship most orders. Again, we are a custom shop and most orders are made to order. Q: Can you produce large orders? A: Yes, ArchitecJewel Tile has recently installed a new custom designed, multi-head flat finisher that makes it possible manufacture a large volume of product in a very short time, while maintaining our high quality standards. .